Why can’t Alexa call a phone number?

Why can’t Alexa call a phone number?

In today’s fast-paced world, voice assistants have become an integral part of our daily lives. With just a simple voice command, we can ask Alexa to play our favorite music, set reminders, or even order groceries. However, one feature that seems to be missing from Alexa’s repertoire is the ability to make phone calls. So, why can’t Alexa call a phone number?

The primary reason behind this limitation is that Alexa is designed to be a voice-controlled assistant that operates within the confines of your home or office. It relies on an internet connection to perform most of its tasks, including answering questions, playing music, and controlling smart devices. However, making phone calls requires a different infrastructure altogether.

When you ask Alexa to call a phone number, it needs to connect to a traditional telephone network, also known as the Public Switched Telephone Network (PSTN). This network is different from the internet-based Voice over Internet Protocol (VoIP) that Alexa uses for other tasks. The PSTN is a complex system of interconnected telephone lines and switches that enable voice communication across the globe.


Q: Can Alexa make calls through VoIP?
A: Yes, Alexa can make calls to other Alexa devices or smartphones using VoIP services like Skype or Alexa-to-Alexa calling.

Q: Are there any workarounds to make phone calls with Alexa?
A: While Alexa cannot directly call phone numbers, you can use third-party skills or services that enable calling capabilities. For example, you can link your Alexa device with your smartphone and use it as a speakerphone.

Q: Will Alexa ever be able to call phone numbers?
A: It is possible that future updates or advancements in technology may allow Alexa to make phone calls. However, it would require significant changes to its infrastructure and partnerships with telecommunication providers.

In conclusion, while Alexa is a versatile voice assistant, it currently lacks the ability to make phone calls due to the differences between internet-based communication and traditional telephone networks. However, there are alternative methods available to make calls using Alexa, such as VoIP services or linking your device with a smartphone. As technology continues to evolve, we may see advancements that bridge this gap, but for now, Alexa remains focused on its primary functions within the digital realm.