How do you trigger a New Relic alert?

How do you trigger a New Relic alert?

New Relic is a popular monitoring and observability platform that helps businesses gain insights into the performance and health of their applications and infrastructure. One of the key features of New Relic is its alerting system, which allows users to receive notifications when certain conditions are met. But how exactly do you trigger a New Relic alert? Let’s find out.

Step 1: Define your alert conditions
To trigger a New Relic alert, you first need to define the conditions that will activate it. These conditions can be based on various metrics such as response time, error rate, CPU usage, or any other performance indicator that is important to your application or infrastructure.

Step 2: Set up your alert policy
Once you have defined your alert conditions, you need to create an alert policy. An alert policy is a set of rules that determine who should be notified and how when an alert is triggered. You can specify multiple channels for notification, such as email, SMS, or integrations with popular collaboration tools like Slack or PagerDuty.

Step 3: Test and fine-tune your alert configuration
Before deploying your alert configuration in a production environment, it is crucial to test and fine-tune it. You can use New Relic’s test conditions feature to simulate different scenarios and ensure that your alerts are triggered correctly. This step is essential to avoid false positives or missing critical alerts.


Q: Can I customize the severity level of my alerts?
A: Yes, New Relic allows you to assign severity levels to your alerts based on their importance. This helps prioritize and categorize the alerts for better incident management.

Q: Can I set up multiple alert policies?
A: Absolutely! New Relic allows you to create multiple alert policies, each with its own set of conditions and notification channels. This flexibility enables you to tailor your alerting strategy to different aspects of your application or infrastructure.

Q: Can I integrate New Relic alerts with my existing incident management tools?
A: Yes, New Relic provides integrations with popular incident management tools like PagerDuty, OpsGenie, and VictorOps. These integrations allow you to streamline your incident response process by automatically creating and managing incidents when alerts are triggered.

In conclusion, triggering a New Relic alert involves defining alert conditions, setting up alert policies, and fine-tuning the configuration. By following these steps and leveraging the flexibility of New Relic’s alerting system, businesses can ensure timely notifications and proactive monitoring of their applications and infrastructure.